The path to exceptional patient care runs through the people delivering it.
Guidance for hospital executives who recognize that exceptional care depends on getting staffing, culture, and physician wellbeing right.

Every day, you make decisions that shape patient outcomes across your entire system.
And somewhere in the middle of managing all of those choices, you deserve to reconnect with the purpose that brought you to healthcare leadership in the first place.
Our newsletter, Preferred Pulse, was created for hospital CFOs, CEOs, COOs, and CMOs who recognize that workforce decisions are patient care decisions.
Our newsletter, Preferred Pulse, was created for hospital CFOs, CEOs, COOs, and CMOs who recognize that workforce decisions are patient care decisions.
You should be able to make those calls with confidence. That’s why we’re bringing in our Chief Medical Officer, Dr. Zachary Arthurs, to share insights like:
- Bird’s-eye view observations from working across numerous hospital systems
- Evidence from executives who tested different staffing models
- Peer perspectives grounded in both clinical experience and operational reality
- Space to reconsider assumptions about staffing, culture, and physician relationships
Some editions will validate what you have long suspected about your relationships with physicians, your approach to staffing, or your board's expectations. Others will present findings that challenge how your industry talks about workforce and operations.
Either way, our goal is the same: Help your hospitals go from understaffed to under control.
The path exists between protecting what works and addressing what no longer serves you. Preferred Pulse advises the way forward.
The thinking that shapes better hospitals.
