Privacy Policy

Last updated: May 22, 2026

Preferred Solutions LLC ("Preferred Solutions," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit our website at preferredsolutionshealth.com (the "Site"), how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described below. If you do not agree, please do not use the Site or submit information to us.

1. Who We Are

Preferred Solutions is a US-based healthcare staffing company that partners with hospitals, health systems, and specialty physicians to deliver high-quality clinical coverage and long-term staffing solutions. Our Site is intended for hospital executives, clinical leaders, physicians, advanced practice providers, and other healthcare professionals interested in our services and content.

For questions about this Policy or our data practices, contact us at: Email: support@preferredsolutions.com

2. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically, and information from third parties.

Information you provide to us. When you interact with the Site, you may choose to share personal information with us. This includes contact and inquiry information you submit through forms (such as your name, email, phone number, job title, employer or hospital name, location, and the contents of your message), email addresses and any optional details when you subscribe to our newsletter or other email communications, information you submit to access gated content such as guides, reports, scorecards, or assessments, and any responses you provide to assessment fields or surveys. If you are a physician or advanced practitioner interested in working with us, you may submit your name, contact details, specialty, credentials, licensure information, location preferences, CV or resume, and other relevant professional details. If you represent a hospital or health system, you may submit information about your facility, staffing needs, service lines, location, and contact information for relevant decision-makers. We also keep records of communications when you email, call, or otherwise correspond with our team.

We do not knowingly collect protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA) through the Site. The Site is a marketing and informational property and is not intended for the submission of patient health information. Please do not submit PHI through any Site form.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information using cookies, pixels, tags, web beacons and similar technologies. This may include device and browser information such as IP address, device type, operating system, browser type and version, screen resolution, language preference, and approximate geographic location derived from your IP address. It also includes usage information such as the pages you visit, the date and time of your visit, time spent on each page, the referring URL, the links you click, and the actions you take on the Site, along with session and analytics identifiers used to understand how visitors interact with the Site.

Information from third parties. We may receive information about you from third parties, including marketing partners, public databases, professional networks such as LinkedIn, conference and event organizers, referral sources, and analytics or advertising providers. We use this information consistent with the disclosures in this Policy.

3. How We Use Your Information

We use the information we collect in order to provide you with services. These include responding to your inquiries, requests, and applications, and providing the information, materials, or consultations you ask for. We use your information to deliver and personalize our newsletter, content, and marketing communications, including welcome sequences, follow-up emails, lead nurture emails, and content recommendations. When you request gated resources, scorecards, or assessments, we use your information to provide the resource and send related follow-up communications such as related guides, suggested next steps, and invitations to schedule a call.

We also use your information to operate, maintain, improve, and secure the Site, including measuring traffic, diagnosing technical issues, preventing fraud and abuse, and enhancing user experience. For physicians and providers, we use your information to evaluate interest in our network and match candidates with appropriate hospital partners and opportunities. For hospitals and health systems, we use it to evaluate inquiries and tailor our outreach and proposals to your stated needs. We conduct internal analytics, research, and reporting to better understand our audience, refine our content, and improve our services. We send transactional and administrative communications, such as confirming a subscription, providing a requested download, or notifying you of changes to this Policy. Finally, we use information to comply with legal obligations, enforce our Terms of Use, protect our rights, and respond to lawful requests from public authorities.

We do not sell your personal information. Some of our use of cookies and similar technologies for marketing or analytics may be considered “sharing” or “targeted advertising” under certain state privacy laws. See Section 9 for more information about your rights and how to opt out.

4. Legal Bases for Processing (EEA and UK Visitors)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar requirements, we rely on the following legal bases to process your personal information: your consent, which you can withdraw at any time; performance of a contract or to take steps at your request before entering into a contract; compliance with a legal obligation to which we are subject; and our legitimate interests in operating, improving, and marketing our services, provided those interests are not overridden by your rights and interests.

5. Cookies and Similar Technologies

The Site uses cookies and similar technologies to function properly, analyze performance, and support marketing. These include strictly necessary cookies that enable core Site functionality such as page navigation and access to secure areas, analytics cookies that help us understand how visitors use the Site, functional cookies that remember your preferences and settings, and marketing cookies that may be used to deliver and measure advertising and content, including across other websites and platforms.

Most browsers allow you to control cookies through their settings, and you can typically refuse or delete cookies through your browser. Disabling certain cookies may impact Site functionality. Where required by law, we present a cookie banner or similar mechanism that allows you to manage your cookie preferences.

6. Third-Party Services We Use

We work with trusted service providers that process information on our behalf. These include email and newsletter platforms such as Beehiiv, which delivers our newsletter and tracks engagement; website hosting and content management platforms such as Webflow which host the Site and process form submissions; analytics providers such as Google Analytics, which help us understand visitor behavior; form, scheduling, and CRM tools such as Calendly or HubSpot, which help us manage inquiries and consultations; standard business communication tools including email and telephony providers; and advertising and social platforms such as LinkedIn, Meta, or Google, which may help us promote our content and measure performance. Each of these providers has its own privacy practices, and we encourage you to review their policies. We require service providers that handle personal information on our behalf to do so consistent with our instructions and applicable law.

7. How We Share Your Information

We do not sell your personal information. We share personal information only as described below.

We share information with service providers so that they can perform services on our behalf. If you submit your information as a physician or advanced practitioner interested in opportunities, we may share relevant professional information with our hospital partners as part of the placement and credentialing process. If you submit information as a hospital representative, we may share relevant inquiry details with members of our team and, when appropriate, with qualified physicians or providers being considered for your needs. We may share information with our attorneys, accountants, auditors, and other professional advisors as needed.

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to standard confidentiality protections. We may also disclose information if we believe in good faith that disclosure is necessary to comply with a legal obligation, respond to lawful requests from public authorities, enforce our agreements, protect the rights, property, or safety of Preferred Solutions, our users, or others, or investigate potential violations of our policies. We may share information with other parties when you direct us to do so.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including providing our services, complying with legal obligations, resolving disputes, enforcing our agreements, and maintaining business records. Retention periods depend on the nature of the information, the context of collection, and applicable legal requirements. When we no longer need personal information, we will delete or de-identify it in a secure manner.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to know or access the categories and specific pieces of personal information we collect, use, and disclose; the right to request correction of inaccurate personal information; the right to request deletion of your personal information, subject to certain exceptions; the right to opt out of the sale or sharing of your personal information for targeted advertising purposes; the right to opt out of certain types of profiling; the right to data portability where applicable; the right to limit the use of certain sensitive personal information; and the right to non-discrimination for exercising any of these rights.

To exercise these rights, contact us at the email address in Section 1. We will verify your identity before responding to your request, and we will respond within the time required by applicable law. You may also designate an authorized agent to make a request on your behalf, subject to verification.

To opt out of cookie-based advertising, you can use the cookie controls on the Site or signal preferences through Global Privacy Control (GPC), which we honor where required.

To unsubscribe from our newsletter or marketing emails, click the unsubscribe link in any email or contact us directly. Note that we may still send you transactional or administrative messages related to your account or active requests.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security. You are responsible for keeping your login credentials and any sensitive information you share with us confidential.

11. International Data Transfers

We are based in the United States, and information we collect is processed in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in a country with different data protection rules than your country of residence. Where required, we use appropriate safeguards for international transfers, including standard contractual clauses.

12. Children's Privacy

The Site is intended for adult professionals and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete that information.

13. Third-Party Links and Content

The Site may contain links to third-party websites, plug-ins, or services that we do not own or operate. This Policy does not apply to those third parties. We encourage you to read the privacy policies of any third-party site or service before providing them with personal information.

14. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no industry standard for how to respond to Do Not Track signals, the Site does not currently respond to them. We do honor Global Privacy Control (GPC) signals where required by applicable law.

15. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated Policy on the Site and update the "Last updated" date above. We encourage you to review this Policy periodically. Your continued use of the Site after we post changes constitutes your acceptance of the updated Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Policy or our privacy practices, contact us at: support@preferredsolutions.com.

A reminder before you publish: have a licensed attorney in your jurisdiction review this before it goes live. The healthcare adjacency, the volume of physician PII you collect, and the patchwork of state privacy laws make legal sign-off worth the small investment. Let me know if you want me to draft a matching Terms of Use, a Cookie Policy, or a shorter CCPA-specific notice.

17. California Privacy Rights

Effective Date: May 22, 2026

This section provides additional information for California residents as required by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Personal Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Personal information does not include publicly available information from government records, deidentified or aggregated consumer information, or information excluded from the CCPA's scope.

The chart below identifies the categories of personal information we have collected from California consumers within the last 12 months:

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Sensitive Personal Information

Sensitive personal information is a subtype of personal information consisting of specific categories listed in the chart below. The CCPA only treats this information as sensitive personal information when we collect or use it to infer characteristics about a consumer.

The chart below identifies which sensitive personal information categories we have collected from California consumers in the last 12 months:

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Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you, such as from the forms or other information you provide to us.
• Indirectly from you, such as from your interactions with our Site.
• From our service providers, such as email and newsletter platforms, website hosting providers, analytics providers, form and scheduling tools, and advertising networks.
• Professional networks, such as LinkedIn.
• Conference and event organizers.
• Marketing partners and referral sources.
• Public databases.

How We Use Personal Information

We may use and disclose the personal information, including sensitive personal information, we collect to advance our business and commercial purposes, specifically to:

• Respond to your inquiries, requests, and applications, and provide the information, materials, or consultations you ask for.
• Deliver and personalize our newsletter, content, and marketing communications.
• Provide gated resources, scorecards, or assessments and send related follow-up communications.
• Operate, maintain, improve, and secure the Site, including measuring traffic, diagnosing technical issues, preventing fraud and abuse, and enhancing user experience.
• For physicians and providers, evaluate interest in our network and match candidates with appropriate hospital partners and opportunities.
• For hospitals and health systems, evaluate inquiries and tailor our outreach and proposals to your stated needs.
• Conduct internal analytics, research, and reporting to better understand our audience, refine our content, and improve our services.
• Send transactional and administrative communications.
• Comply with legal obligations, enforce our Terms of Use, protect our rights, and respond to lawful requests from public authorities.
• Exercise or defend the legal rights of Preferred Solutions and its employees, customers, contractors, and agents.
• Respond to law enforcement requests and as required by applicable law or court order.

Use of Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA (Permitted SPI Purposes), which include:

• Performing actions that are necessary for our consumer relationship and that an average consumer in a relationship with us would reasonably expect.
• Preventing, detecting, and investigating security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.
• Defending against and prosecuting those responsible for malicious, deceptive, fraudulent, or illegal actions directed at us.
• Ensuring physical safety.
• Short-term, transient use, such as non-personalized advertising shown as part of your current interactions with us.
• Services performed for us, including maintaining or servicing accounts, processing or fulfilling transactions, verifying consumer information, processing payments, or providing analytic services, storage, or similar services.
• Activities required to verify or maintain the quality or safety of a service or device that we own, manufacture, or control, or to improve, upgrade, or enhance the service or device.
• Collecting or processing sensitive personal information that we do not use for the purpose of inferring characteristics about a consumer.

Disclosing, Sharing, or Selling Personal Information

We have disclosed consumers' personal information to service providers and contractors for the business purposes described in the "How We Use Personal Information" section above. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and meet the CCPA's other contract requirements.

The personal information categories we disclosed to service providers or contractors for a business purpose in the preceding 12 months include:

• A. Identifiers
• B. California Customer Records
• D. Commercial information
• F. Internet or other similar network activity
• G. Geolocation data
• I. Professional or employment-related information
• K. Inferences
• L. Sensitive personal information (specifically L.3. Precise geolocation)

We do not sell your personal information for monetary consideration. Some of our use of cookies and similar technologies for analytics or advertising may be considered "sharing" personal information for cross-context behavioral advertising purposes under the CCPA.

The personal information categories we may share for cross-context behavioral advertising purposes include:

• A. Identifiers
• F. Internet or other similar network activity
• G. Geolocation data
• K. Inferences

The categories of third parties to whom we may share personal information for cross-context behavioral advertising include:

• Advertising networks
• Social media platforms
• Analytics providers

We do not have actual knowledge that we sell or share the personal information of consumers under 13 years of age.

Your California Privacy Rights

If you are a California resident, the CCPA grants you the following rights regarding your personal information:

Right to Know and Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information, including the specific pieces of personal information we have collected about you. You may exercise your right to know twice in any 12-month period. Once we receive your request and confirm your identity, we will disclose to you:

• The categories of personal information we collected about you and the sources from which we collected it.
• The business or commercial purpose for collecting your personal information and, if applicable, selling or sharing your personal information.
• If applicable, the categories of persons, including third parties, to whom we disclosed your personal information, including separate disclosures identifying the categories of your personal information that we disclosed for a business purpose and sold or shared.
• When your request includes a data portability request, a copy of your personal information, subject to any permitted redactions.

Right to Delete. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will delete your personal information from our systems unless an exception allows us to retain it. We will also notify our service providers, contractors, and certain other recipients to take appropriate action.

Right to Correct. You have the right to request correction of personal information we maintain about you that you believe is inaccurate. We may require you to provide documentation to confirm your identity and support your claim that the information is inaccurate. Unless an exception applies, we will correct personal information that our review determines is inaccurate and notify our service providers, contractors, and certain other recipients to take appropriate action.

Right to Limit Use of Sensitive Personal Information. You have a right to ask businesses that use or disclose your sensitive personal information to limit those actions to just the CCPA's Permitted SPI Purposes. As we do not use or disclose sensitive personal information beyond the CCPA's Permitted SPI Purposes, this right does not currently apply.

Right to Opt-Out of Personal Information Sales or Sharing. You have the right to request that we stop selling or sharing your personal information at any time, including through a user-enabled opt-out preference signal. We cannot sell or share your personal information after we receive your request to opt-out unless you later consent to the sale or sharing of your personal information.

Right to Non-Discrimination. You have the right not to be discriminated or retaliated against for exercising any of your privacy rights under the CCPA.

How to Exercise Your California Privacy Rights

To exercise your right to know (including data portability), delete, or correct, please submit a verifiable request to us by either:

• Calling us at [toll-free number to be provided]
• Emailing us at support@preferredsolutions.com

You or your authorized agent may only submit a request to know, including for data portability, twice in a 12-month period.

Only you, or someone legally authorized to act on your behalf, may make a request to know, delete, or correct related to your personal information. To designate an authorized agent, provide written authorization signed by you authorizing the agent to act on your behalf.

We will verify your identity before responding to your request. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm the personal information relating to you. We will only use personal information provided in the request to verify the requestor's identity or authority to make the request.

Responding to Your Requests

We will confirm receipt of your request within ten business days. We endeavor to substantively respond to a verifiable request within 45 days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will cover information for the 12-month period preceding the request's receipt date. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Exercising Your Right to Opt-Out

You can submit your request to opt-out of the sharing of your personal information for cross-context behavioral advertising through:

• An interactive form accessible via the "Do Not Sell or Share My Personal Information" link on our Site
• Emailing support@preferredsolutions.com

You can also submit your request to opt-out through an opt-out preference signal, such as Global Privacy Control (GPC).

We will process your opt-out request as soon as feasibly possible, but no later than 15 business days from the date we receive the request. We will notify our service providers, contractors, and certain other downstream recipients of your request to opt-out and instruct them to comply with your request and forward the request to their own downstream recipients, if applicable.

Once you make a request to opt-out, we will wait at least 12 months before asking you to reauthorize personal information sales or sharing. However, you may change your mind and opt back in at any time by contacting us at support@preferredsolutions.com.

Data Retention

We keep the categories of personal information described in this section for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our business, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention.

Contact Information for California Privacy Rights

To exercise your California privacy rights or ask questions about this California privacy section, contact us at: Email: support@preferredsolutions.com

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